Customer Support

Who to contact if you have a support question

Phone 1-866-GOAXIOM
Technical Support support@axiom-tech.net
Billing Support billing@axiom-tech.net

Hours:
Office: Mon - Fri 8 AM - 6 PM
Phone: Sun - Sat 8 AM - 9 PM

Guided Walkthroughs

 

Why do I get so much spam? Spam is cheap marketing, sending messages to millions of people for costs of less than a dollar. This is only possible because spammers shift the burden of cost from the sender to the receiver. Sadly some people also actually buy some of the goods offered. All of this means that spammers are not likely to stop spamming in the near future. So PLEASE DON'T BUY ANYTHING ADVERTISED BY SPAM! This will only make them spam more. If there is something advertised by spam that actually interests you, find it somewhere else on-line. Avoid buying products promoted by spam and find out more about spam here.

What is Spyware? Spyware is a general term used to describe software that performs certain behaviors such as advertising, collecting personal information, or changing the configuration of your computer, generally without appropriately obtaining your consent first.

How do I protect my computer from Spyware? Axiom recommends installing the following 4 Anti-Spyware programs on your computer. These programs are free, and the companies that offer these products are committed to helping you protect your computer. Once the programs are installed, be sure that you update the Anti-Spyware definitions every week, and scan your computer at least once a week.

Recommended Anti-Spyware (free):
Spybot
Adware
Spysweeper

The National Cyber Security Alliance's Top Eight Cyber Security Practices are practical steps you can take to stay safe online and avoid becoming a victim of fraud, identity theft, or cyber crime.
  1. Protect your personal information. It's valuable.
  2. Know who you're dealing with online.
  3. Use anti-virus software, a firewall, and anti-spyware software to help keep your computer safe and secure.
  4. Be sure to set up your operating system and Web browser software properly, and update them regularly.
  5. Use strong passwords or strong authentication technology to help protect your personal information.
  6. Back up important files.
  7. Learn what to do if something goes wrong.
  8. Protect your children online.

Find more info about keeping yourself and family safe online here.